Our people drive our culture. Motivated and empowered employees representing our values ensure we deliver market leading customer service and products.

We have wellbeing, recognition and training and development initiatives in place and look to motivate our employees through appropriate recognition and reward programmes. Our wellbeing initiatives raise awareness of the benefits of physical and mental health in the workplace and we provide an environment that offers the right training and development with a combination of formal training opportunities and on the job experiences.

Our aim is to grow a diverse culture and support all employees to give their best. In 2022, we will continue with both our Professional Development Programme and, from the feedback we gain from the Women’s Mentoring scheme, we will make necessary improvements and look to roll it forward for another year. We will continue to work with our local communities and do our part as a major local employer and ensure that we are fair and consistent across all our sites when reviewing and improving policies and initiatives.